Troubleshoot
Start with the symptom. Reviewed step-by-step procedures for these topics are not published yet. Use the safety guidance below, then contact support for help.
Safety before recovery
Section titled “Safety before recovery”Payment or card reader
Section titled “Payment or card reader”Payment failed, stalled, or outcome uncertain? Follow the safety guidance above before trying again. Contact support about payment or a card reader.
Printer not working
Section titled “Printer not working”Contact support about a printer problem.
Kitchen display unavailable
Section titled “Kitchen display unavailable”Contact support about the kitchen display.
Internet interruption
Section titled “Internet interruption”Contact support about an internet interruption.
Possible duplicate order
Section titled “Possible duplicate order”Follow the safety guidance above before recreating an order. Contact support about a possible duplicate order.
Menu item missing or incorrect
Section titled “Menu item missing or incorrect”Contact support about menu items or availability.
Setup and access
Section titled “Setup and access”Contact support about setup, location access, or permissions.