Roles and permissions

Goal

Use correct role for each Butterchop task.

Before you begin

Permission

Only organization owners and authorized managers should change staff roles.

1. In Back office, open your user menu and select Profile…. Your roles show under Roles.
2. Ask an owner or manager whose role has Staff › manage (staff.manage) for missing access. They open Staff, then Roles and permissions, and select Permissions on your role. They can grant only permissions that they hold.
3. Sign out and sign back in after role changes.
4. Retry only task you were authorized to complete.

For the POS permissions that order entry and payment need, see Access you need.

Expected result

Available navigation matches assigned responsibilities.

Common mistake

Never share PINs, passwords, or manager approval credentials to bypass access controls.

Contact support if assigned permissions do not take effect.